Terms and Conditions
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Introduction
Welcome to Natural High Adventures. By exploring our website, booking adventure activities, subscribing to updates, or interacting with any of our services, you agree to abide by these terms and conditions. These guidelines govern all interactions, including website use, online forms, booking procedures, and participation in physical adventure activities. They are designed to ensure safety, clarity, fairness, and enjoyment for all participants. Please read thoroughly to understand your responsibilities, rights, and commitments as a user of our services.
User Responsibility
By using Natural High Adventures’ website and services, you accept responsibility for your actions, compliance with safety guidelines, and adherence to instructions provided by our staff or guides. This includes participation in adventure activities, using our booking system, and subscribing to updates. Users must provide accurate information at all times. Any attempt to manipulate the platform, misuse services, or submit false information may result in temporary or permanent suspension of access. Participants must acknowledge the risks associated with outdoor activities and agree to follow all safety protocols, including the proper use of equipment and adherence to instructions during guided experiences.
Adventure Programs
Natural High Adventures offers diverse outdoor experiences, ranging from high-adrenaline activities like rock climbing, zip-lining, kayaking, and rafting to serene options such as guided nature walks, wildlife spotting, and glamping under the stars. Our website provides information about each activity, including difficulty level, duration, and equipment requirements. All activities are designed for participants to enjoy nature, build resilience, and develop teamwork skills. We cannot guarantee specific performance outcomes, completion times, or physical achievements, as results vary based on participant fitness, environmental conditions, weather, and adherence to safety instructions.
Participant Conduct
Participants are expected to conduct themselves respectfully toward staff, guides, fellow participants, and the natural environment. Misbehavior, harassment, reckless actions, or ignoring safety instructions may result in immediate removal from activities without refund. Users should respect wildlife, follow trail guidelines, leave no trace of litter, and avoid actions that could endanger themselves or others. Any deliberate damage to property, equipment, or infrastructure provided by Natural High Adventures may result in financial liability. Compliance with local laws, park regulations, and the instructions of our certified instructors is mandatory for all activities.
Booking Policies
All adventure bookings must be made via our official website or approved channels. Bookings are subject to availability and confirmation. Participants must ensure that personal information, contact details, and emergency contacts are accurate. Subscription services, including newsletters and event notifications, require valid email addresses and consent for communication. Abuse of booking privileges, repeated cancellations without notice, or failure to follow pre-activity instructions may result in suspension or revocation of access. Natural High Adventures reserves the right to adjust pricing, schedules, and activity inclusions as needed to accommodate operational, environmental, or safety considerations.
Safety Guidelines
Safety is our top priority. Participants must wear and use all provided equipment correctly, follow instructor guidance, and adhere to posted rules. Activities include inherent risks such as falls, exposure to weather conditions, and physical exertion. It is the participant’s responsibility to notify staff of any medical conditions, injuries, or limitations before engaging in any activity. Natural High Adventures is not liable for accidents resulting from non-compliance, misuse of equipment, or ignoring safety instructions. Instructors reserve the right to halt activities if they determine that a participant’s actions may compromise safety.
Data Privacy
Information collected through booking forms, subscription forms and contact forms is used exclusively to manage bookings, communicate updates, and enhance user experience. We do not sell, lease, or otherwise share personal information with third parties outside of legal obligations. By participating in our activities or subscribing to services, users consent to the collection, storage, and use of their information for legitimate operational purposes. Secure measures, including encrypted storage and restricted access, are maintained to prevent unauthorized use or disclosure of personal data.
Content Rights
All content on the Natural High Adventures website, including text, images, graphics, logos, and multimedia, is the exclusive property of the company. Users may not reproduce, distribute, modify, or exploit any content for commercial purposes without explicit written consent. Limited non-commercial use, such as viewing or sharing for personal reference, is allowed. Unauthorized use of our intellectual property may result in civil or criminal penalties. Participants agree to respect copyright, trademark, and proprietary rights at all times while interacting with our website or services.
Liability Disclaimer
Our website and adventure services are provided “as-is” without guarantees of uninterrupted access or specific outcomes. Weather, natural hazards, technical issues, and unforeseen circumstances may affect activity schedules or availability. Natural High Adventures shall not be held responsible for personal injury, loss of property, missed experiences, or financial losses incurred during participation. Users acknowledge the inherent risks of outdoor activities and accept full responsibility for their own safety, preparedness, and decision-making. All content provided on the website is for informational purposes only and should not replace professional advice regarding health or fitness.
Legal Jurisdiction
These terms are governed by applicable local and national laws. Any dispute arising from website use, adventure bookings, or subscriptions shall be subject to the jurisdiction of competent courts. Participants are encouraged to attempt resolution directly with Natural High Adventures before pursuing legal action. If any provision is invalid or unenforceable, remaining provisions shall remain in full effect. By using our services, participants agree to comply with these terms and acknowledge their understanding of responsibilities, risks, and legal implications.
Support Services
Participants seeking clarification regarding these terms or our adventure services may contact our support team at any time. You can reach us via phone at +919790316941 or via email at support@naturalhigh-adventures.com. Our team prioritizes transparent communication, prompt responses, and customer satisfaction. Questions regarding bookings, cancellations, subscriptions, or safety procedures will be addressed in a professional and timely manner to ensure a smooth and enjoyable experience for all participants.
